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Spotlight - Tech Dive Academy
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DEMA Member Spotlight 

Tech Dive Academy

Proud DEMA Member for Over 2 Years! 
Tel +61-73040-1699 (Office) or 0422 016 517 (24 Hour)
New York 0646 257 2341
London 020 8144 9009
Auckland 09 8899 345
Port Douglas, The Great Barrier Reef,
Queensland, Australia

About You and Tech Dive Academy...

My name:
Mark Miller

My job function in the company:

Years in business:
9 years

About Tech Dive Academy:
The original bespoke private dive training company - established 2003. All training is with your own personal dive instructor, and what better place to do it than the outer edge of the Great Barrier Reef. Our multi award winning service and much lauded unique training methods draws customers from all over the world to dive with us here on the Great Barrier Reef. Tech Dive Academy is the only PADI five-star IDC rated centre based in Port Douglas, in the far north of Queensland. We offer First Class Diver Training on the Great Barrier - PADI recreational dive Instruction and IANTD, DSAT and Tec Rec Technical Dive programmes with a difference - Open Water to instructor level, Speciality courses, Full Face Courses and a range of recreational and tech based Side-Mount and Cavern courses. And of course CCR programmes. In addition to training, we offer private guiding on the Great Barrier Reef, along with a range of day trips, live-aboard and even private charters, your boat or ours. The team have worked in diverse locations and industries and all share a common love for the ocean and the unmistakable desire to strive to do their best in creating everlasting memories for our customers. The team remains unchanged for a number of years, which gives you that reliability you know and trust.

Business mission/values:
Courses are built around your needs and time requirements! Start when you like, and have your personal dive instructor for the duration of your dive course. At the Tech Dive Academy we believe that diving experience is critical to safety and maintaining skill levels. Simply put, we are diver focused... on you and your individual needs.

About You, "The Professional"...

How I was introduced to the professional diving industry:
Being from New Zealand, you are never more than a few hours from the ocean. Diving was enviable. After retiring early from a corporate career, what better way to spend you days... as a dive professional sharing our oceans, lakes and caves with the rest of the world.

What I like best about my job:
Our Customers. Because we work in such a Niche in the global market, our customers are the most diverse and interesting people - motivated to become life long divers.

Words of wisdom for those starting their career in the diving industry:
Learn something new everyday and never forget 'the dive' is about 30% of your job - the surface experience is just as important!

Best way to keep a competitive edge:
Share - An Industry that works together, is an industry that grows. Analyse and Review - use all the data you collect to understand your customers, your trends, your market. Then focus on your core valves.

Biggest change I have seen in the professional diving industry since I started:
Information technology and eCommerce. I remember our first 'data projector' - what ever happened to those PADI VHS tapes....????

Every Diver, Instructor and Industry figure I have been fortunate enough to come into contact with - I try to take something from every encounter.

About You, "The Person"... 

Something you'd find on my bucket list:
To finally complete my must do dives list - every time I cross one off the top, I seem to just keep adding another 10 to the bottom.

What I am most proud of:
That life has afforded me the opportunity to enjoy a 'sea change' like no other - exploring dive sites and meeting fellow divers in over 60 countries and counting...

How I like to spend my free time:
- Reading Clive Cussler novels (don't laugh!)
- Travel
- Good Food and even better Wine.

Favorite quote:
A life lived with fear is a life half lived.

Something people would be surprised to learn about me:
I worked in the film/theatre industry for nearly 20 years.

My 5 dream Jeopardy categories:
We don't have Jeopardy 'down under' - but I guess I'd just make a list, then go diving instead anyway.


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